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FAQ

When will my order be despatched?
Items will be sent within 3 working days.

Do you do custom orders?
As products are now made overseas, I regret to advise that we no longer do custom orders.

Do you make boys clothes?
Whale Spout did boys clothing for 3 years however, it was unsuccessful. We have now decided to speacialise in girls only.

Do you make clothes larger than size 6?
Whale Spout now specialises in clothes for girls from baby through to size 6.

Can I view your products in person?
Whale Spout is not currently in a position to operate as a retail store so cannot offer viewings. If you have questions, concerns or queries regarding the designs, styles or fabrics, please feel free to contact Whale Spout and we will endeavour to assist you.

Does Whale Spout wholesale?
Please contact Whale Spout to discuss wholesale options.